Our commitment to privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
Information collected by us
This notice applies to all information collected or submitted on the Virtualizor website or forums. When you register on Virtualizor Websites / Forums, we will ask you to provide personal information. We use cookies and other technologies to keep track of your interactions with our sites and services to offer a personalized experience. The types of personal information collected at these pages are:
- Name
- Address
- Email address
- Phone number
As is true of most websites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.
How we use information
We use the information we collect to:
- Provide the services you request.
- Inform you of other products or services offered by Virtualizor.
- Send you relevant survey invitations related to our services.
- Administer your account.
- Improve our website and marketing efforts.
- Respond to customer service and offer requests.
We do not sell, rent, or lease our customer lists to third parties.
Opt-out and marketing email
You may choose to stop receiving our emails by logging into your account and updating your notification selections, or by contacting us at support[@]virtualizor[dot]com.
Marketing newsletter (this marketing website): the footer subscribe form is optional and requires an unticked consent checkbox before submit (GDPR-style opt-in). Your email is sent to our systems only when a live subscribe endpoint is configured. If it is not configured, the form states that honestly and does not claim you were added to a list. Where required (for example many EU/UK cases), confirmation email / double opt-in may apply before regular marketing mail starts. Stop marketing mail anytime via the unsubscribe link in the message or by contacting support or sales. Details: Cookie & Tracking Policy - email subscribe.
If you subscribed through account registration or other Softaculous channels, we use the email address associated with that signup for newsletters you opted into. You may stop newsletter or marketing emails by following the unsubscribe instructions in those emails, updating email preferences in your account settings, or contacting support[@]virtualizor[dot]com.
Transactional messages needed to provide a product or service you requested (billing, license, security, support) may still be sent where the law allows, even if marketing mail is stopped.
Our commitment to data security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
How to access or correct your information
- You can access all your personally identifiable information that we collect online.
- You can change information by accessing your User Control Panel and editing the same.
- You can also correct factual errors in your personally identifiable information by sending us a request that credibly shows error.
- To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
Data retention
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at support[@]virtualizor[dot]com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Limitation of liability
Complete confidentiality over the Internet is not yet possible. It is possible for a third party to view the information you provide while registering on our sites. You acknowledge and agree that Virtualizor shall not be responsible for any damages you may suffer as a result of the transmission of confidential or sensitive information over the Internet, and that all such communications will be at your own risk.
Testimonials
We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you want your testimonial removed please contact us at support[@]virtualizor[dot]com.
Links to other websites
Our Site includes links to other websites whose privacy practices may differ from those of Virtualizor. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any website you visit.
Notification of privacy statement changes
We may update this privacy statement to reflect changes to our information practices. We encourage and advise you to periodically review this page for the latest information on our privacy practices.
Virtualizor reserves the right to update and amend this policy as it is deemed necessary or appropriate to do so. We will occasionally update this privacy statement to reflect changes in our services and customer feedback. We encourage you to periodically review this statement to be informed of how Virtualizor is protecting your information.
How to contact us
Should you have other questions or concerns about these privacy policies, please send us an email at support[@]virtualizor[dot]com.